We reserve the right to change the free shipping promotion requirements at any time prior to purchase.
We reserve the right to deny order fulfillment for full refund should we discover a pricing error, shipping miscalculation/pricing, or incorrect charge of taxes.
Your delivery will be by common carrier and shipping tracking number is added to your purchase record with pick up. All individual box orders are shipped with Fedex Ground or similar and transit time is typically 3-8 business days from fulfillment. Our LTL shipping is calculated with delivery to commercial locations with available receiving dock. Any special requirements for residential or your individual delivery will cause additional delivery costs. Please arrange any special delivery needs in advance.
Any LTL service which requires non standard trucking is at the responsibility of the purchaser. An example of non standard trucking would be a long winding, dirt or gravel driveway or any other situation that does not accommodate a large truck.. Any delivery requiring ferry type service is also an additional charge.
Your delivery driver will bring the cabinet shipment to your residence or the residence of your client as indicated when you order or to your business loading dock or receiving. There are minimum access requirements for the delivery vehicles. You are responsible to receive the delivery as scheduled. Deliveries are typically to curb side only. Getting materials into/onto your property is your responsibility for pallet deliveries. This policy is critical in areas like New York City where trucking companies will not bring the pallet up to the residence.
Any damage which is evident upon arrival to your shipment must be indicated at the time of delivery on the shipping waybill when you sign for the receipt of the order. We will expedite replacement items at no cost for any items damaged during shipping provided the proper reporting of damage is carried out at time of delivery and with the shipping company.
Shipping damage which is not evident at time of delivery must be reported and photo verified within seven days or arrival. Open any damaged boxes to inspect condition of product. Should a product be damaged you will need to take product photos of damage and submit for replacement. We maintain a 100% replacement for damaged items.
Returns
RTA Wholesalers
8225 Commonwealth ave
Buena Park, CA 90621
We accept
Visa
Mastercard
American Express
The information below is required by law. We do not sell /share or release customer information and shopping habits with any outside parties. Enjoy as you read the policies....
Data Collection:
Data Sharing:
RTA Wholesalers
Attn: Richard Hopkins
8225 Commonwealth Ave.
Buena Park, CA 90621
Alternatively, you may call us at +1-833-377-8663
We follow all industry standards pertaining to the storage, retention, and proper deletion of personal information.
Consumer's Rights to Personal Information - California
If You are a resident of California, You have the following rights:
To exercise any of these rights (other than non-discrimination), please complete and submit the Data Subject Access Request (DSAR) Form or call (833) 865-0355. You may also designate an authorized agent to complete the DSAR Form on Your behalf for the Right to Know, Right to Delete, and the Right to Opt-Out. If You use an authorized agent to submit a request, We will not act on that request unless We are able to authenticate, with commercially reasonable effort, both your identity and the authorized agent’s authority to act on your behalf.
You are first asked to select a request type. The DSAR Form requires You to complete several mandatory fields. If You select a Delete or Access request, You will be asked for an “Order #”, which enables Us to verify Your identity and protect against fraudulent access to Your personal information. If you have not placed an order, we will attempt to identify you in our systems without an order number.
Once You submit a completed DSAR form, the consumer is sent an email that requires clicking on a link to verify the email address. This two factor validation helps protect against fraudulent submissions. Please note that a DSAR Form is not processed until You have authenticated Your request by verifying the email address submitted on the DSAR form.
There may be certain circumstances when We may not completely fulfill Your request, as permitted under the applicable California statute and regulations. For example, in connection with a Request to Delete, We may need to retain certain information to complete a transaction, detect fraud, or comply with a legal obligation.
With limited exceptions, You may only make a verifiable consumer Request to Know your personal information twice within a 12-month period.
There may be certain circumstances when We may not completely fulfill Your request, as permitted under the applicable California statute and regulations. For example, in connection with a Request to Delete, We may need to retain certain information to complete a transaction, detect fraud, or comply with a legal obligation.
If You would like to opt-out of the sale or sharing of Your personal information by Build.com with third parties, You can click on the link entitled "Do Not Sell or Share My Personal Information". The processed opt-out preference will be implemented by Build.com for the specific consumer account You have identified in the DSAR request.
Consumer's Rights to Personal Information – Colorado, Connecticut, Utah, and Virginia
As a resident of Colorado, Connecticut, Utah, or Virginia, You may have one or more of the following rights:
To exercise any of these rights (other than non-discrimination), please complete and submit the Data Subject Access Request (DSAR) Form or call (833) 865-0355.
If You are a Colorado or Connecticut resident, You may also designate an authorized agent to complete a DSAR Form on Your behalf for the Right to Opt-Out of our processing of personal information for the purposes of targeted advertising or sales. If You use an authorized agent to submit a request, We will not act on that request unless We are able to authenticate, with commercially reasonable effort, both your identity and the authorized agent’s authority to act on your behalf.
You are first asked to select a request type. The DSAR Form requires You to complete several mandatory fields. If You select a Delete or Access request, You will be asked for an “Order #”, which enables Us to verify Your identity and protect against fraudulent access to Your personal information. If you have not placed an order, we will attempt to identify you in our systems without an order number.
Once You submit a completed DSAR form, the consumer is sent an email that requires clicking on a link to verify the email address. This two factor validation helps protect against fraudulent submissions. Please note that a DSAR Form is not processed until You have authenticated Your request by verifying the email address submitted on the DSAR form.
There may be certain circumstances when We may not completely fulfill Your request, as permitted under the applicable statute or regulation. For example, in connection with a Request to Delete, We may need to retain certain information to complete a transaction, detect fraud, or comply with a legal obligation.
Right to Appeal (CO, CT, VA Residents) – If, for any reason, You would like to appeal our decision relating to your request and You are a resident of Colorado, Connecticut, or Virginia, You have the right to submit an appeal by visiting our Privacy Center and submitting the Data Subject Access Request (DSAR) Form. Please include the original Request ID, the basis for your appeal, and any additional information to consider.