Shipping and Returns Policy

Shipping 

Attention -  Currently we are offering FREE shipping on all cabinet orders. 

We reserve the right to change the free shipping promotion requirements at any time prior to purchase. Free shipping currently is available for any cabinet purchase.

Your delivery will be by common carrier and shipping tracking number is added to your purchase record with pick up. All orders are shipped with Fedex Ground LTL and transit time is typically 3-8 business days. Overnight and 2nd Day shipping available for an additional charge. Our shipping is calculated with delivery by lift gate. Any special requirements for your individual delivery will cause additional delivery costs. Please arrange any special delivery needs in advance.

Your delivery driver will bring the cabinet shipment to your residence or the residence of your client, to your business loading dock or receiving. There are minimum access requirements for the delivery vehicles. You are responsible to receive the delivery as scheduled. Deliveries are typically to curb side only. Getting materials into/onto your property is your responsibility. 

Any damage to your shipment must be indicated at the time of delivery on the shipping waybill with the driver in order to have a valid insurance claim. We will expedite replacement items at no cost for any items damaged during shipping provided the proper reporting of damage is carried out at time of  delivery and with the shipping company. 

Shipping damage must be reported and photo verified within 48 hours or arrival. Open any damaged boxes to inspect condition of product. Should a product be damaged you will need to take product photos of damage and submit for replacement. WE maintain a 100% replacement for damaged items.

Returns

• All RTA Cabinet online orders are available to return within 30 days of shipping. Please verify your items before placing your order to prevent the need for returns.
• Please contact us to provide the necessary shipping documents for your return. Your refund will be applied to your original form of payment less any return shipping charges.
• Returns must be in saleable condition, unassembled and unblemished as well as in original packaging. Do not unpackage any item to be returned
• If for any reason an item is out of stock, you will be notified via email with the items backorder status. Our current stock situation is excellent.
• Custom order RTA or Assembled cabinets as well as clearance sale cabinets are final sale. No returns accepted.